Terms and Conditions
Last updated: [date]
Welcome to The Rivers & Co. These terms apply when you use www.theriversandco.co.za or buy a digital product directly from this website.
The website is operated by The Rivers & Co (Pty) Ltd, registration number 2026/352183/07. You can contact us through the Contact page on this website.
Products and prices
We sell downloadable books and guides. Each product page describes the product, its format and its price. Prices are shown in South African rand unless stated otherwise. The total payable amount is shown at checkout before you place your order.
We may change product descriptions and prices, but a change will not affect an order that we have already accepted and paid for.
Orders and payment
When you place an order, you are responsible for providing a working email address and accurate checkout details. Payment is processed through the payment options shown at checkout. Your order is complete once payment has been confirmed.
If payment fails or an order cannot be fulfilled, please contact us so that we can investigate and arrange an appropriate solution.
Digital delivery
After successful payment, your download should be available through the checkout or order confirmation process. Please check the product description for the file format before buying and make sure your device has software that can open it.
If your download link does not arrive, the file is damaged, or you cannot access what you purchased, please contact us through the Contact page. Include your order number and the email address used at checkout so we can help you.
Personal use and copyright
Unless a product page expressly says otherwise, your purchase gives you a licence to download and use the file for your own personal use. Copyright remains with the author or other stated rights holder.
You may not sell, upload, redistribute or share the file publicly without written permission. If you need copies for a group, organisation or course, please contact us about an appropriate arrangement.
Information in our publications
Our books and guides provide general information and education. They cannot account for every reader’s circumstances. Health-related content is not a personal diagnosis or a substitute for care from a qualified professional. Practical results may vary, and readers should use appropriate judgment and seek professional advice where needed.
External websites
Some links on this website lead to other businesses, including Amazon. A purchase made on another website is governed by that seller’s terms and policies. We are not the seller of products purchased through those external checkouts.
Refunds and problems with an order
Please read our Refunds and Returns Policy for details of how to report a problem and request a remedy. Nothing in these terms limits any rights you have under applicable law.
Privacy
Our Privacy Policy explains how we handle personal information submitted through the website and checkout.
Changes to these terms
We may update these terms from time to time. The version displayed on the website when you place an order will apply to that order, subject to applicable law.
Contact
For questions about an order or these terms, please use the Contact page at www.theriversandco.co.za.